FAQS

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Design

The design process can vary depending on the type of project. In the case of a logo design, once a consultation has taken place and information has been gathered, approximately 3 to 5 initial rough comps are created based on the style. One design concept is agreed with the client and further developed by our designers. As the chosen design is refined, project proofs are presented to review and or submit changes. 3 rounds of design changes are included. If more changes are requested beyond the inclusive 3 rounds, then there a charges. Unlimited changes are not offered as they are not time or cost effective and ultimately cause more confusion than clarity. The design is then finalized and delivered in the necessary file formats depending if this is a print project (high resolution files) or formats for the web. Final payment and or balance due is required at this time in order for the project to be delivered.

This is rare. Sometimes we hit the nail on the head first time, sometimes it can take a number of discussions and design submissions before the client is happy with the concept. Ultimately we always ensure our clients walk away satisfied and we feel comfortable that we have put out a job to our highest standards within the confines of the timescale, brief and budget provided.

We provide a professional graphic design and advertising design resource to our clients. Owlla Studio have years of experience working on a wide range of design sectors including corporate, , retail, advertising and government bodies. We design for all mediums, taking into consideration future brand growth needs. Some of the most common design solutions include advertising, brand logo / visual identity, brochure, exhibition, packaging, direct mail, marketing, stationery and website design. Your company will benefit from having experienced design professionals applying intelligent marketing and design solutions to answer the brief presented.

Website Design & Development

It really just depends on your brand and on the site. No two websites are exactly the same. We always work with your timeline. After we meet and talk about all of the details of your project, we can give you a realistic timeline for your project.

The price depends on how large your site will be, the type of graphics we have to create, and all of the little details that go into making a website awesome. At Iconic, we build websites that pay for themselves. If your site is generating leads that help you increase your sales, isn’t the price of a new website worth it? A new website is about growing your business and leveraging your brand story, so we like to focus on the payoff.

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way.

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

Videography

This depends on what you want in your video. A lot of times business clients require 3-6 hours for a day of filming. Sometimes it is shorter, like filming testimonials and simple interview-style videos. Other times, we interview several employees and film b-roll for the company, and it takes up an entire day. For business videos, it is very important to talk to us prior to ordering.

Depending on the subject matter we like to have a variety of shots in our productions. If outdoor shooting is possible we need to take into consideration weather concerns as well as environment issues like loud sounds, or people that may be milling about in the background.

Our Production Coordinator and Producer will work together to source the best location for filming. We work with film offices and location scouts when we need to find something very specific. Some locations like a home location can be secured for minimal budget, maybe only a few hundred ringgit, but larger more challenging locations like a hospital ER may cost more for a day.

Yes — we can film anything. Weddings, parties, graduations, sport games, speeches and much more. We can film any event for you.

This varies a lot based on your project requirements. Video is, unfortunately, very expensive to produce well. And with video, it is usually a question of how far do you want to go, and on what budget? The easiest thing to do is to give us your budget for the video you are looking to produce. We will work within your budget to optimize the quality and still reach your goals.

The technical aspects, both in filming and in editing, are best left to those who have years of practice and experience. A professional video begets a professional image, which will ultimately better resonate with your target demographic.

Photography

It is best to keep clothing simple and comfortable. We will do our best to match backgrounds and lighting according to your attire. We usually suggest layers/textures. In group photos, color coordinating is always more pleasing to the eye. Wear clothes that represent you and who you are. Feel free to bring a couple of changes of clothing

There is typically an initial consultation or discovery session to gather information and get a sense of your objectives. If we can work together, then an estimate / contract of the services to be provided for the project will be drawn up. All projects are done on a contract basis. If the terms are accepted, and upon your signature along with a 50% deposit* which needs to be presented at that time and needs to clear depending on payment form, the project will then commence (*note: the 50% deposit is non-refundable).

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